SQ, Klaus’a uzun bir cevap yazmış. Aklımdaki kısım hakkında da bilgi sahibi olmuş oldum. ????
Dear Klaus
First of all, thank you very much for your very detailed review. Of course, we took the full length of **, after all we put over a year of development, prototyping and production into the device - apart from the enormous amounts of money. That is why we are always incredibly curious what people think of our product. So, thank you very much for the time you put into the review. Especially because you have invested so much time in the review of our device, I would not want to miss the opportunity to put some time into your video and the statements made in **. Some of the points you mentioned leave a more than questionable aftertaste and as a manufacturer ** is my concern to put these points back into perspective:
What we do: In general - we develop rebuildable atomizes. No more, but also no less. They are not pressure chambers with which you must be able to dive 400 meters deep. Nor do we develop ultra-sensitive flux compensators that have to be able to send you back in time and back into the future. Our equipment must work in daily use and give the customer the feeling that he has invested his money right, because the vape experience is right. This is what we do, and we have been doing ** with great passion and very successfully for over eight years. And that is of course what we want to be judged by serious reviewers, otherwise ** hardly makes sense. Better than the N[duro] The idea of the A[rise] was never to make the N[duro] better. I do not know how you come up with that. We still have fun playing with the systems, combining working elements and technically implementing innovations. That drives us. And we launch products on the market when we and our testers have shining eyes. And of course - at that moment we all think that we have created a masterpiece and we are proud and find ** the best device (otherwise we would not bring ** to the market). But 'better than the N[duro]... that comes from you and was not our motivation. I would say we have been able to combine the best features of our predecessors, but we're aware that we won't meet all tastes. Personally, I do find ** better than the N[duro] for several reasons. Used materials: Because you asked for ** suggestively in your video: There is a very simple reason why serious reviewers do not want to discuss melting points of aluminum and stainless steel in vape devices. Probably simply because ** is not as relevant as the fact whether you are faster in a 50-meter pool with checked or striped swimming trunks. Vape devices simply don't melt - no matter if aluminum or stainless steel. And ** lacks any physical basis to make a judgement here (quote: 'Aluminum is actually suitable for a vape product less than stainless steel'). This is so absurd, I ** almost at a loss for words, and that is spectacular enough. Contrary to what you say, aluminum is very much conductive. The only thing that does not conduct is the surface that we refine. I could go on and on about the properties of ematalized aluminum, but I will simply limit myself to the fact that the product is hardened, especially acid-resistant, abrasion-proof and non-conductive on the surface. All excellent properties for an atomizer interior with moving elements. The ematal process has nothing to do with enamelling or with a DLC coating. If you want to go out into these realms, please keep the facts in mind, otherwise you will confuse your audience and that would be not in our interest. Auxiliary air and air channel: Here I ** very much against your remarks. Basically, ** does not matter whether the compression channel is long or short - the intake air is always narrowed where the narrowest point is. The only thing that increases is the intake pressure. If we lengthen the compression channel, then you simply must pull harder while maintaining the same flow, but the air is compressed in the same way as with a short channel. Basic physics. ** was important to us that the narrowest point in the system is as close as possible to the coil, because we have had the best experience with this (turbulence in the atomizer chamber, angle of incidence and so on). And about your overzealous guesses regarding auxiliary air (secondary air): ** is so obvious that the air does not want to make its way through the clever internal construction of the air channels to the air disc and then through the slots which are on the side of the inner wall of the air channel inlet, below the protruding edge of the air disc and thus seek its way into the atomizer chamber. This is simply - sorry - bullshit. Rather, the air takes the simplest route that is intended for **: directly through the compression (which in any case is infinitely greater than the tolerances in the area of the air disc intake) into the atomizer chamber. From a distance, ** is totally untrustworthy that you get so caught up in this idea, but if ** is so important to you, we can name ** after you. One could almost think that you are imagining something. I take a hint for this from your sentence (quote): 'The 1mm feels a bit more like 1.1'. That is simply ridiculous. Regarding auxiliary air (side air, second air), however, I can both reassure and confirm you: Our device draws side air, and that must be the case: Due to the moving elements such as tank/closing ring or closing ring/deck, ** is essential to apply certain tolerances. Otherwise, our device would not move one millimeter and would therefore not function properly. In our opinion, however, the advantages of our system outweigh the disadvantages, whereas with a thread we could of course work towards zero side air. We are absolutely aware that our device can be 'supplied' with side air, but contrary to your idea, the air does not come out from under the air disc, but sneaks into the atomizer chamber between the closing ring, tank and deck. First of all, this has to be the case and does not restrict at all when used properly (device on vape position). And if you really want to pull on a closed device (position O) like a berserker, you will actually feel some side air. If you want to do this and if ** makes sense... everybody as he wants. Dear Klaus. We have sent you a fully equipped device free of charge so that you can inform your viewers about the functions, possibilities and scope. Of course, we benefit when people find different views and opinions about our product on the net - as clear as day and hopefully no secret. That is why we give away some of our equipment, offer support to reviewers and promote ** through our channels. You benefit from us by getting a relatively expensive product for free and by using our reach. One could speak of a kind of symbiosis in which everyone, including potential customers, benefits. Nevertheless, we have qualitative demands on our reviewers, and when they make hair-raising claims, make scientifically incorrect assertions or make crazy assumptions, we are naturally disappointed and ask ourselves whether the relationship between reviewer and manufacturer makes sense. ** is not a problem that you might not like the device, the problem is that during your whole review I constantly had the feeling that you were desperately trying to find something that wasn't thought through, wrong, not good enough, not appropriate ... and therefore these findings should be named by you. Like you just want to be the first one who can start a little scandal and be celebrated for his honest opinion. Please do not misunderstand, I have no problem if you give your personal opinion in your personal conclusion and ** turns out unfavorable for us. ** is quite possible that you simply do not get along with our device, that you don't like **, that ** doesn't fit. This happens all the time and we as a manufacturer have been living with ** for eight years. But if you talk about air escaping through the 'click slots' of the air disc, the less good aluminum because of its lower melting point or assumptions about the compression channel, the fun simply stops with me, because that has little to do with the idea of a review and reminds more of personal profiling neurosis. We trust our reviewers to do their work as seriously as we do ours, and not to make themselves important on our backs with really hair-raising assumptions and assertions. But in one point we absolutely agree with you. The SQuape A[rise] needs more air discs and we have been planning this for several weeks. However, we wanted to wait for the feedback from the users first to see what exactly is needed and to be able to respond directly to our customer requests. If you had asked me for more air discs, I could have easily told you. I did the same with other reviewers. They wanted to contact us and get any missing information directly from us. At the end I want to thank you for fulfilling the 90% - even if the video as a whole does not correspond to this mark. We also thank you for your efforts.
Best regards,
Chris Lusser